Industry
One incident management centre for every site you protect
Monitoring, patrols, panic response, and dispatch across all of your clients, with the record that proves the service was delivered.
01
The operational challenge
A guarding company runs other people's sites, each with its own equipment, its own contract, and its own expectations. Guards are mobile, the equipment is mixed, and the client wants evidence that the response happened within the agreed time.
02
One patrol, one alarm, one contract clock
An illustrative floor plan shows a night tour with scan points, a dock panic, the nearest guard rerouted, and the response clock stopping inside the contract target before the client report line is written.
03
What Octopus does
One centreMonitor every client site from one centre, whatever equipment is installed.
Nearest guardDispatch the nearest guard with the context for that site.
Patrol toursRecord patrol tours and scan points as they are completed.
Panic and man-downRoute panic and man-down alerts straight into the queue.
Contract clocksTrack response times against each contract.
Per-client reportingProduce per-client reporting from the same record.
Client separationKeep client data separated inside one operation.
04
Typical systems connected
| System | What Octopus reads and controls |
|---|---|
| Video management | Site cameras, live and recorded, with analytics events |
| Access control | Door and gate state, badge events, lock and unlock commands |
| Intrusion panels | Zone state, alarms, arming and disarming |
| Patrol and scan-point hardware | Tour checkpoints, scan confirmations, missed-point alerts |
| Mobile devices | Guard location, panic, man-down, and assignment updates |
| Fire and safety systems | Fire panels and safety alerts raised into the same queue |
05
Where agents help most
Filtering the alarms that do not need a guard, choosing who to send, and producing the client report from the incident record rather than from memory.
Products used here
Mobile ResponderEncrypted mobile mission control with live streaming, location-based missions and AI-assisted analytics for more than 100,000 responders.CAD & DispatchIntake to closure: multi-source intake, procedures, dispatch, and after-action review.PSIMVideo, access, intrusion, and perimeter in one platform, with the alarms correlated.C4I Command & ControlOne operational picture across every system, with the controls to act on it.