Industry

Connect the call, the command centre and the responder.

Support police, emergency communications and response teams with shared incident context, GIS, dispatch workflows and field updates.

See Octopus in action

The operational challenge

Emergency communication centres run on tight time and hard accountability. When call handling, mapping, dispatch, and records are separate systems, the call-taker becomes the integration and minutes are lost to re-entry.

What the operator sees

One queue, one mission context, and the agent proposal above the box where a person decides.

Incident queue01

Active incidents: 12
Awaiting decision: 3
Field updates: Live

0482122:15Critical

Emergency call intake with location and unit availability

Agent trace1.4s

Structured the call into an incident0.5s
Attached available location context0.3s
Matched the dispatch procedure0.3s

Context

Incident: Priority call, downtown district
Systems: Call intake, GIS, CAD, responders
Signals: Caller location + available units

Agent proposes

01Confirm priority and place the incident on the map
02Assign the nearest available response unit
03Share mission context to the encrypted responder app

Operator decision

Illustrative workflow. The incidents, references, times, and durations are examples written for this page, not a customer system. AI supports assessment; authorized teams direct the response.

What Octopus does

Connected intakeBuild the incident from call information, reports and connected sources.

Dispatch coordinationPriority, location and resource availability for assignment.

Shared response contextCommand, dispatch and field teams informed as the incident develops.

Accountable reviewConfigured activity records and evidence for review.

The response stays connected

Extend PSAP and CAD workflows to the encrypted Octopus responder app for live streaming, location-based missions, mission control and AI-assisted analytics. Available on native iOS, Android and compatible web-enabled tablets.

Dispatch on the map

CAD and GIS context for coordinated response.

Products used here

PSAP & Emergency CommunicationsEmergency call intake, location, dispatch, and responder coordination in one workflow.CAD & DispatchIntake to closure: multi-source intake, procedures, dispatch, and after-action review.Mobile ResponderEncrypted mobile mission control with live streaming, location-based missions and AI-assisted analytics for more than 100,000 responders.OSINT & Intelligence FusionOpen-source information connected to locations, incidents and operational analysis.